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A FIRSTGREEN dealer account provides access to the dealer section of the FIRSTGREEN website. This includes a garage for demo and rental machines, a download section for documents and software, fleet management tools, and an overview of newsletters.
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02
What is FIRSTGREEN's experience with working in very hot and humid conditions?
Based on our development testing and the experience of our dealers and customers, FIRSTGREEN machines handle extreme weather conditions well. However, as these are electric machines, it is essential to protect them from flooding.
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Spare parts
01
How strong is the rubber belt for the Elise line, CBL line, and Rockeat line?
The rubber belt is designed to handle up to 500 Nm of torque, though only 150 Nm is required. It has no tensioner and requires no maintenance. Both belts can be inspected through the service holes in the battery compartment.
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Service information
01
What is the regular maintenance during the warranty period, and who performs it?
Due to the advantages of the electric drive, such as minimal fluid changes and the simplicity of the electric motor, the machine requires minimal maintenance. Basic servicing during the warranty period can only be carried out by a contracted dealer. Because the Elise line, CBL line, and Rockeat line operate at low voltage (96V, or 48V for MiniZ), the technicians generally do not require special certification to perform the service.
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02
How often should the machine be examined?
A general examination should be conducted every 10 operating hours. This includes checking the greasing of the pins, visual inspection of the machine, and checking the electrolyte level in the battery. The lead-acid battery should be removed from the machine every month for a visual check and measurement of each cell’s voltage.
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03
What are the fluid change intervals for the hydraulics and the transmission?
The hydraulic filter should be changed every 50 operating hours and again every 500 hours.
The hydraulic oil should be changed every 1500 operating hours.
Gear oil should be changed after the first 50 hours, with subsequent changes every 500 hours.
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04
What is the general service interval for the machine?
The first maintenance should be performed after 50 operating hours. Periodic service is required every 500 operating hours and includes a complete check of bolt and screw tightness, transmission oil change, and hydraulic filter replacement, among other maintenance tasks. The complete list of steps can be found in the user manual.
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Technical information
01
Where are the batteries manufactured?
FIRSTGREEN machines currently use two types of lead-acid batteries and three types of lithium batteries. Both lead-acid batteries are manufactured in Europe—SILAD batteries in Hungary and HOPPECKE batteries in Germany. The lithium batteries are from Flash, an Italian manufacturer, Vanguard, an American provider for MiniZ, and Micropower, a Swedish manufacturer. Micropower batteries are only available in the USA.
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02
How many cells are there in a lead-acid battery with a capacity of 240Ah and 400Ah? What is the battery voltage?
All our batteries contain cells with a nominal voltage of 2V each. The machine operates at a voltage of 96V, so each battery has 48 cells (96V / 2V) with a capacity of either 240Ah or 400Ah.
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03
Are the attachments of EUR ISO Standard? Can they be attached to machines from other brands?
The Elise, CBL, and Rockeat lines can be fitted with loader plates compliant with SAE J2513. The MiniZ can be fitted with an attachment plate compatible with FGI, Toro Dingo, or Bobcat MT52/MT55. Attachments can be driven hydraulically or fully electrically.
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04
What charger type are your machines shipped with?
For HOPPECKE batteries, we supply dedicated HOPPECKE external chargers according to battery capacity.
For SILAD batteries, we offer external STAR or ZIVAN chargers based on the battery's capacity and required connectivity.
Lithium batteries are always delivered with ZIVAN chargers for standard or fast charging.
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05
How deep into the water can I go with the loader?
For the Elise, CBL, and Rockeat lines, the maximum water depth is 254mm.
For the MiniZ, the maximum depth is 110mm. The machines comply with IP65 regulations and are not compromised by rain or washing.
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06
What is the life expectancy of your batteries?
HOPPECKE batteries are guaranteed for 1700 charging cycles, with a maximum drop to 80% of the original capacity.
SILAD batteries are guaranteed for 1500 cycles under the same conditions.
Lithium batteries are guaranteed for 3000 charging cycles. All of this is subject to proper battery management.
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07
How are the engines and their control systems protected from water?
The engines and control systems are protected from water and dust, in compliance with the IP 65 certification.
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08
What attachment plate can FIRSTGREEN machines have?
The Elise,CBL, and Rockeat lines can be fitted with loader plates compliant with SAE J2513. The MiniZ can be fitted with loader plates compatible with FGI, Toro Dingo, or Bobcat MT52/MT55.
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09
How are your lead-acid batteries affected by extreme temperatures?
Optimal operating temperatures range from -10 to +50 degrees Celsius (+14 to +122 degrees Fahrenheit). The machines can function in temperatures as low as -25 degrees Celsius (-13°F), making them ideal for use in high altitudes where combustion engine-powered machines may lose power.
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10
How can traction be improved for the Elise line, CBL line, and Rockeat line?
The Elise line, CBL line, and Rockeat line are designed to function with either wheels or tracks. Rubber or steel tracks can be attached to the wheels using a spacer at the hub. The spacers must be removed when taking off the tracks. However, the Elise 700, CBL 700, and Rockeat 700 cannot be equipped with tracks due to their narrow wheels.
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11
How is the undercarriage protected from dirt?
All our machines are designed to operate in environments such as demolition or agriculture, where dust and dirt are prevalent. The construction prevents the entry of larger objects and is equipped with drainage holes.
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12
How is the machine secured against unwanted movement?
The machine is equipped with electromagnetic brakes, which unlock only when there is a direct input for movement. The brakes can be released manually in case there is a need for the machine to be towed.
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13
Which hydraulic oil can be used?
Manufacturer-recommended oils include Shell Tellus 32, Castrol TQ, and ESSO ATF55. If needed, they can be substituted with an equivalent listed in the user manual.
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14
What is the difference between a 240Ah and 400Ah battery in terms of battery life?
Depending on usage, the difference in battery life can be as much as four hours.
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15
What is the difference between the basic SILAD battery and the Hoppecke battery?
The SILAD battery is a lead-acid battery that requires full charging every time. Partial charging is not allowed. In contrast, the Hoppecke battery is also lead-acid but is fitted with an air compressor that allows partial charging
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16
What are the parameters of the hydraulic system?
The hydraulic system features four operational speeds, with a pressure of 180 bar, hydraulic oil flow of 65 l/min, and a tank capacity of 40 l
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17
What kind of electric motors are used in the Elise line, CBL, and Rockeat lines?
The Elise line, CBL line, and Rockeat machines are equipped with two electric motors for travel and one that drives the hydraulics.
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18
What battery technology is used in your machines?
Machines can be ordered with different types and capacities of lead-acid and lithium batteries. Lead-acid batteries are simple and affordable, while lithium batteries offer maintenance-free operation.
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19
What are the parameters of the hydraulic system of MiniZ?
The MiniZ’s hydraulic system operates at a pressure of 150 bar, with a hydraulic flow of 25 l/min and a tank capacity of 30 l. The operator can choose between four operational hydraulic speeds.
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20
What are the parameters of the hydraulic system of the Elise line, CBL, and Rockeat line?
The system operates at a working pressure of 180 bar, with a hydraulic flow of 65 l/min. The hydraulic tank capacity is 40 l.
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21
What kind of electric motors are used in MiniZ?
The MiniZ is equipped with one Benevelli motor and two DANA electric motors. Two of these motors control the movement of the machine, while the other powers the hydraulic pump.
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22
Where can I find the electric and hydraulic diagrams for Elise, CBL, and Rockeat product lines?
The electric and hydraulic diagrams can be found via the following links:
How long does it take to manufacture and ship the machine after an order is placed?
Once a binding order is received, it is forwarded to production. Based on current production capacity, the order is assigned a production slot as soon as possible. Currently, machines can be shipped within 6 to 8 weeks.
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02
Is it possible to have exclusive representation for a given market?
It is possible under certain conditions. For more information, please contact the Business Development Manager responsible for your territory.
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03
Do I need to buy machines to become a dealer?
Yes, after finalizing a dealer contract according to our current terms and conditions, we require new business partners to order one product representing each product line of FIRSTGREEN machines.
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04
What sales support do you provide?
We aim to provide our dealers with a full package of sales support. This includes online versions of our marketing materials, dedicated sales support for marketing activities such as expos, and demo machines. Additionally, we supply our dealers with specific leads.
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05
Where are your machines currently sold and in operation?
We have shipped over 650 machines worldwide.
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06
What countries do you successfully import to?
We currently import our machines to the USA, Canada, Colombia, Chile, Singapore, Great Britain, and Australia, and we are present in nearly all European countries. We aim to expand our operations further in the future.
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07
What are the warranty conditions?
We offer a standard warranty of 2 years or 2000 operating hours, whichever comes first.
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08
What technical support do your dealers receive?
Our contract dealers have access to several systems, including Danfoss Plus+1 Connect, the FGI service portal for direct communication with technical support, and the download section of the customer account.
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09
Is it possible to have customized attachments?
Yes, FIRSTGREEN understands that clients have specific requirements based on their field of work. We offer design and development services to create custom attachments. However, custom attachments may require longer development times and increased costs.
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10
What battery options are there for FIRSTGREEN machines?
For Elise line, Elise CBL and Rockeat line, batteries with a capacity of 240Ah or 400Ah, or 280Ah or 420Ah in the case of lithium batteries, are available.
For the MiniZ, a battery with a capacity of 225Ah or 210Ah in the case of lithium batteries is available.
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11
Can the Elise line be equipped with A/C?
Yes, the Elise line can be equipped with air conditioning or, alternatively, a heater.
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General information
01
What type of batteries do we have?
Our machines can be powered by lithium or lead-acid batteries. A detailed comparison is available on the website. battery comparison
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02
What type of remote control panels do the machines have?
Currently, FIRSTGREEN machines can be operated remotely via the mobile phone FGI app, Danfoss remote control, or through teleoperation, which requires 5G or WIFI and can be controlled from anywhere in the world.
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03
How can I tell what the current charge of my machine is?
FIRSTGREEN machines alert the user when the battery capacity is low. The battery capacity can be monitored on the display or through the mobile app.
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04
How to choose a charger?
The correct charger depends on the manufacturer of the battery. Specific options can be found in the battery comparison table available on the website. battery comparison
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05
Where are the lifting points on the machine?
The lifting points are located at the front on the boom arms, and at the rear on the inside of the boom cross member, marked with the symbol "HOOK." Additionally, machines can be equipped with heavy-duty fenders with lifting points.
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06
What does the 400, 700, 900, 1200 designation mean for each product line?
Load capacity for individual machine variants within product lines. The basic parameter is the type of battery used, affecting the machine's centre of gravity, maximum load capacity and tipping weight.
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07
Is there any other option for MiniZ to be operated apart from the remote control?
Yes, the MiniZ was primarily designed to be operated with the supplied Danfoss remote control. However, it also has the option of emergency control via Bluetooth using a mobile phone. Additionally, the new generation of MiniZ can be operated through the mobile phone using the FGI app.
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08
What is the maximum safe side tilt?
Thanks to its unique chassis design, with the battery positioned at the lowest point of the frame, the machine has a low center of gravity, allowing it to achieve a maximum side tilt angle of up to 25 degrees.
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09
What is the maximum climbing and descent angle?
The Elise line, Elise CBL line, and Rockeat line offer a maximum climbing angle of 30-35 degrees, depending on the battery used.
The MiniZ has a maximum climb angle of 15 degrees.
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10
What range of speed can the Rockeat line operate at?
Similar to the other lines, the Rockeat line offers four operational speeds, ranging from a minimum of 0.15 km/h to a maximum of 12 km/h, or 15 km/h for the Rockeat 700.
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11
What range of speed can the CBL line operate at?
The CBL line also offers four operational speeds. The minimum speed is 0.15 km/h, with a maximum speed of 12 km/h, or 15 km/h for the Elise CBL 700.
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12
What ride-height does the Elise line, CBL line, and Rockeat line have?
For Elise, CBL, and Rockeat marked as 900 or 1200, the ride height is 254 mm.
For Elise, CBL, and Rockeat marked as 700, the ride height is 209 mm.
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13
What range of speed can the Elise line operate at?
The Elise line offers four operational speeds. The minimum speed is 0.15 km/h, which can be smoothly increased up to the maximum speed of 12 km/h, or 15 km/h for the Elise 700.
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14
What is the turning circle of the Elise line, CBL line, and Rockeat line?
For Elise, CBL, and Rockeat marked as 700, the turning radius is R1800 mm.
For Elise and CBL marked as 900, the turning radius is R1760 mm.
For Elise, CBL, and Rockeat marked as 1200, the turning radius is R1824 mm
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15
Is the Elise line machine homologated for road use?
Yes, the Elise line is homologated for road use in all EU countries
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16
What range of speed can the MiniZ operate at?
The MiniZ offers four operational speeds. The minimum speed is 0.1 km/h, which can be smoothly increased up to the maximum speed of 5 km/h. The speed can be adjusted by using the turtle and rabbit button.
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17
What turning circle does MiniZ have?
The MiniZ with a standard bucket has a front turning radius of R1557mm and a rear turning radius of R942mm.
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18
How long does charging take?
Charging a discharged battery typically takes between 2 to 8 hours under ideal conditions. The exact charging time can vary depending on the type of battery, charger used, and the input current.